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Letting Fees

Tenants Deposits, Tenant Fees & Charges, Independent Redress Scheme, Client Money Protection

Tenants Deposits

Hugh F Shaw & Co are members of the Tenancy Dispute Scheme (TDS). 

The Tenancy Deposit Scheme (TDS) is a government approved tenancy deposit protection scheme in England and Wales operated by The Dispute Service Ltd. The Housing Act 2004 requires landlords and letting agents to protect deposits on assured shorthold tenancies in a scheme such as the TDS or similar. They provide insurance backed tenancy deposit protection with free, impartial dispute resolution for when disagreements arise over how the money should be divided at the end of a tenancy.

 For more information tenants should follow this link
From the 1st June 2019 the security deposit (covering damage or defaults on the part of the tenant during the tenancy) will reduce from six weeks rent to five weeks rent. However where the rent exceeds £50,000 per annum the security deposit will remain as six weeks rent.

Tenancy Info

From 1st June 2019 the Tenant Fee Ban comes into force in the UK. Whilst some charges are due to be abolished and/or amended under the Bill, as well as paying the rent tenants will also be required to make permitted payments.

Permitted payments are
Before the tenancy starts (payable to the Agent)

Holding Deposit: 1 week’s rent
Deposit: 5 weeks’ rent
During the tenancy (payable to the Agent)

Payment if you want to change the tenancy agreement
Payment of interest for the late payment of rent
Payment for the reasonably incurred costs for the loss of keys/security devices
Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy
During the tenancy (payable to the provider) if permitted and applicable

Utilities – gas, electricity, water
Communications – telephone and broadband
Installation of cable/satellite
Subscription to cable/satellite supplier
Television licence
Council Tax
Other permitted payments
Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Permitted Payments (Tenancies as of 01-06-19)

For any tenancy commencing from 1st June 2019, the following tenant permitted payments will apply. 

Please click the link below to view

Independent Redress Scheme

Hugh F Shaw & Co are members of The Property Ombudsman (TPO).
For further information please visit the website

 Client Money Protection (CMP) - Scheme Reference Number C0007563

Your money is protected through the Propertymark Client Money Protection scheme and will be held in a designated client account. 

For further information please follow this link.

Propertymark/ARLA Membership

Baker Street Office

Propertymark Client Money Protection (CMP) - Scheme Reference Number C0007563
Propertymark Membership Number - M0011652