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Covid Update - UK Lockdown - November 2020


Published: 03/11/2020   Last Updated: 04/11/2020 10:38:38   Tags: Covid Update, Uk Lockdown, November 2020, Estate Agents, Viewings, Open

An important message to all of our customers.

The UK government announced a second national lockdown in England on Saturday evening, forcing many retail and hospitality businesses to close sites this week however Estate Agents and the Housing Market can remain open for the time being.

In these worrying and cautious times, we at Hugh F Shaw remain committed to serving our customers and clients who may need to move, buy or rent either now or in the coming weeks and months.

As a result of Lockdown 1 back in May, we upgraded our office systems and procedures both in-house and externally and as result can continue to provide our range of professional property services and communications without interuptions. There may however be some inevitable delays with legal conveyancing, contractor visits, inventory-clerks etc whilst we all navigate our way through this together.

We are offering virtual property tours where possible on our properties for sale and rent and/or social distancing physical viewings with limited numbers present.

Our office will remain open with continued regular deep sanitisation and ALL customers wishing to enter being required to wear a face mask and no more than two visitors at a time.

If you wish to book an appointment in advance please call 020 7724 5566 or emails us at

Stay safe, stay well

Virtual Property Tours & Viewings

Published: 18/06/2020   Last Updated: 18/06/2020 09:50:43   Tags: Estate, Agent, Hugh F Shaw, Virtual, Tour, Video, Apartments, Flats, Property, Viewings


As of 13 May, the Government updated their guidance for England only to allow physically distanced viewings that carefully adhere to public health guidance.

Initial Viewings

We are pleased to offer virtual tours on most of our apartments for rent and for sale. Photos, floor plans and epc ratings are also available at our website.

Physical Viewings 

For the time being these can only be arranged by appointment with serious renters or buyers who are genuinely interested in the property.

Office Visits & Property Viewings June 2020

Published: 11/06/2020   Last Updated: 11/06/2020 09:44:56   Tags: Estate, Agent, Hugh F Shaw, Baker Street, Office, Property, Visits, Viewings, Covid-19, June 2020

Hugh F Shaw & Co are adhering strictly to the Government guidelines and have put in place measures to ensure the safety of our staff, clients and contractors.

For more information please view our information sheet - Covid-19 Pandemic - Office Visits and Property Viewings -June 2020.pdf

Important Information - Please Read

Published: 26/02/2020   Last Updated: 26/03/2020 12:35:56   Tags: Viewings, Tenants, Landlords, Property, COVID-19, UK, Symptoms, Contact

As the situation continues to develop, we want to assure you of our commitment to the health and safety of our clients, customers, tenants, residents, property owners and staff. 

We are continuing to operate and carry out business whilst ensuring we follow government guidelines. We have asked our staff to work remotely and to report if they experience any of the Coronavirus (COVID-19) symptoms.  

If you as a Landlord, Tenant, or Vendor have experienced any of the Coronavirus symptoms where this would have an impact on attending the property, we would ask you to advise us as soon as possible so that we can pause viewings and contact until the recommended time period has passed and you or anyone in the household are no longer displaying symptoms.

Emails & Communications
Whilst we fully intend to continue business as usual you may encounter some delays in our response but we will endeavour to acknowledge and reply to all emails wherever possible.

Property Management / Maintenance
If you are aware of any maintenance issues, please report this to us as usual at Please note that contractors and engineers may not be available but we shall try to deal with any urgent issues as promptly as possible under the circumstances. In extreme cases please call 07770 224 696 only if the matter is urgent.

During these challenging times our thoughts are very much with those who have been affected and continue to be affected by this virus around the world.

Thank you for your co-operation